Refund Policy

At Premium Downloader we want you to be happy. So, if you are not completely satisfied with our services, we offer a 30-day refund guarantee.

You can get the full refund within 30 days from the purchase date, if and when, you didn’t get to use the service, that is, you haven't downloaded any Assets from

If that is your case, you can request the refund from the email address linked to your Premium account.

It is important that you send the refund request from the email address linked to your Freepik account in order to authorize it. If possible, please include the payment ID so we can complete the process as quickly as possible.

If you don't remember the email address linked to your Premium account, please provide us with the following details in order to find your payment:

  • Email address
  • Amount of Payment
  • Exact date of the payment
  • Payment Transaction Number
Contact Us

If you have any questions or suggestions, do not hesitate to contact us.

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